ATTITUDE AND APTITUDE

3.2.8 Right attitude means having a positive way of thinking and perception.

3.2.8.1 A civil servant SHALL:

i.  Uphold the right attitude about his work and people at all times.

ii.  Build and maintain smooth and effective interpersonal relationships

 iii Be open to feedback and accept his weaknesses positively and work on improving them.

iv. Understand other’s weaknesses and help them improve.

v. Be motivated and work hard not only for his Agency, but also for his own job satisfaction.

vi.Be accountable for his actions.

vii.Respect seniors and elders;

viii.Promote organizational harmony; and

  ix.Respect views, initiatives and contributions of seniors, peers and subordinates.

3.2.8.2 A civil servant SHALL NOT:

i.Resent when he is called for accountability.

ii.Resent or be intolerable to disagreements; and 

iii.Think he is doing his clients a favour by doing his job.

3.2.9 Right aptitude means possessing appropriate ability and values that support it.

3.2.9.1 A civil servant SHALL:

i.Try to be creative and productive.

ii.Take interest to learn every day and do better each day; and 

iii.Know his strengths to uphold them and weaknesses to improve on them.

3.2.9.2 A civil servant SHALL NOT:

i. Complain about his job, and remain apathetic and unproductive; and

ii. Influence others with negative views about the job and make them ineffective.

Note: for personal reading

Source: BCSR-2018