Wednesday, September 22, 2021

LEADERSHIP FEEDBACK QUESTIONS


Strategic View 

 Inspires a sense of purpose and direction

i. Champions the vision and communicates the way forward. Encourages others’ input to            strategic plans.

ii. Builds a sense of shared purpose and direction by actively promoting the vision and creating alignment of goals.


Focuses strategically

a. Establishes and aligns core business areas of the organization with national development         priorities

b. consults with key stakeholders to assess the key issues of the organization to develop                solutions with long-term viability for the organization.

Harness Information and Opportunities

a. Identifies critical information gaps, and ensures required information is obtained/provided.

b. Recognizes and mitigates threats to the achievement of organization's target

shows judgment and intelligence

a. Weighs up options and applies sound judgment to develop realistic solutions for the organization.

b. Anticipates problems and addresses them quickly. Develops strategies and thinks through contingencies to manage long-term and strategic risks

c. Generates innovative solutions to effectively resolve complex problems that may not have been experienced  previously.


Achieves Results

Builds organizational capability and responsiveness

a. Identifies and nurtures talent. Provides talented people with access to targeted an 'stretch'     development  opportunities.

b. Takes' steps to ensure the provision of prompt, efficient and responsive client service             personally, and through effective resource management.

Tabs professional expertise

a. Anticipates conflict and uses appropriate strategies to resolve conflict when it arises

b. Models effective team working behaviors. Works collaboratively and cooperatively and             reward those behaviors in     others.

Steers and Implements changes and deals with uncertainty

a. Capitalizes on the diversity present in the organization. Harnesses different viewpoints.

b. Anticipates when different stakeholders may clash due to differing views, cultural                    perspectives or drivers. Adopts     strategies to address these.

Ensures closure and delivers on intended results

a. Engages in activities to maintain optimism and enthusiasm. Implements formal and                 informal team- building activities.

b. Makes time for people despite competing priorities, particularly when people                             are challenged or during difficult times.

c. Makes effort to minimize waste of the national and Agency's resource


Cultivates Productive Working Relationships

Nurtures internal and external relationships

a. Proactively builds cross- agency relationships. Establishes cross-agency approaches to         address issues.

b. Encourages key stakeholders to work together. Recognizes, and capitalizes on                        opportunities for mutual benefit

Facilitates cooperation and partnership

a. Consults broadly to obtain buy-in. Shares information and facilitates the exchange of             information by maintaining open communication channels.

b. overcomes organizational silos. Facilitates cooperation between organizations by                    sharing information.

Value individual difference and diversity

a. Maintains an awareness of the personalities, motivations and other diverse qualities of             people, and uses this to enhance interactions.

Guides, mentors and develops people

a. Sets performance standards and conducts regular reviews. Identifies and constructively         addresses under-performance.

b. Delegates responsibility for work appropriately and provides people with opportunities to         take ownership. 

c. Provides people with the opportunity to build their capability.

d. Provides clear, constructive and timely feedback (both positive and negative) in a manner         that encourages learning and achieves any required resolution.


Exemplifies Personal Drive and Integrity

Demonstrates public service professionalism and integrity

a. Remain apolitical and uphold political neutrality of Civil Service at all times

b. Is punctual and regular at work

c. Honestly and Voluntarily declares Conflicts of interest

Engages with risk and shows personal courage

a. Provides forthright and impartial advice in a constructive manner that facilitates the                 achievement of government     outcomes.

b. Makes decisions for the organization's good without favoritism or bias. places the aims of         the organization above     personal ambitions

c. Treats people fairly and equitably and is transparent in dealings with them.

d. Openly communicates and provide feedback if what his superiors                                          and colleagues/subordinates do or say is professionally or morally unacceptable

e. Takes ownership for decisions and accepts responsibility when things go                                 wrong. Learns from mistakes.

f.  Seeks advice and guidance

Commits to Action

a. Strives to achieve targets and maintains focus on long-term outcomes

b. Gets involved and galvanizes others to act to deliver key results for the organization.

Displays resilience

a. Stays in control of emotions and does not react negatively to stress or pressure. Remains b. Relaxed, composed     and focused during a crisis.

c. Maintains an optimistic outlook and focuses on the positives in difficult situations.

Demonstrates self awareness and commitment to personal development

a. Capitalizes on the varying strengths of individuals. Identifies areas in which own                  strengths/weaknesses complement those of colleagues, and adjusts behaviors to               capitalize    on these.

b. Regularly seeks feedback on performance. Translates negative feedback into actions             for  improvement.

c. Strives for continual learning. identifies new challenges to extend experience.


Communicates Effectively

Communicates clearly

a. States the facts clearly. Outlines the implications and ensures key conclusions are                conveyed.

b. Engages the audience. Uses anecdotes and stories to illustrate key points and bring                messages to life.

Listens, understands and adapts to audience

a. Maximizes personal communication strengths and takes into account shortcomings.

b. Focuses on gaining a clear understanding of others’ comments by listening,                            asking clarifying questions and reflecting.

Negotiates persuasively

a. Pitches messages in a way that facilitates the desired outcomes. Uses techniques to             illustrate the argument persuasively

b. Acknowledges differences of opinion and addresses disagreements objectively.

c. Offers a convincing rationale and makes a strong case, without getting personal or                    aggressive.


Have you received one-to-one coaching & Mentoring from your supervisor in                  last six months:

No comments:

Post a Comment